Returns & Refunds Policy

Perishable products

Meat and seafood are perishable. For safety reasons, we may not accept returns once a delivery is completed, except for quality issues at the time of delivery.

Eligible issues

• Damaged packaging at delivery
• Incorrect item delivered
• Quality concerns reported promptly after delivery

How refunds work

If approved, refunds are typically issued to the original payment method within a few business days, depending on your bank/payment provider.